Frequently asked questions

Quality Assurance: Quality is our life. We have our own factory and most of our workers has more than 15 years experiences in this field. We have our quality control system. If you have any quality problem, we will be responsible and solve them properly.

Competitive Price: We produce by our own factory , our price will be the best price base on our quality. You could found that getting good business is so easy when you worked with us : )

Safe Products: Our products are eco-friendly .Our frame is pine wood, and all the wooden beads are beech wood. All the crochet toys are handmade with 100% super soft cotton yarn .

On time delivery: Time is money . We give 7X24 hours service . You could find us any time.We respect the delivery time and give best solution when you have urgent needs.

 Sure, we can add your label, tags, logo on the dolls.

 Normal package is all dolls packed in 1 big pp bag and then put in a standard export carton. And we can pack as your requirement.

 Yes. You could use your own packing or logo , such as single packaging box with printing logo.The MOQ is 500 pcs per style.

 Yes. We have certificates and test report ,such as EN71, CE, ASTM, CPC, AS/NZS, ISO8124, etc.Our products are exported to the United States, Europe, Australia and other markets. Customers gave us great feedback!

 For styles in stock, you can buy 5/10 pcs as trial order. The MOQ of custom design is 100 pcs/style.

 Sure, sample cost is 2 times of the original price. The shipping cost depends on your address. The sample cost will be refund if you place order totally more than 500 pcs.

 We suggest shipping by express such as FedEx, TNT, UPS…for small quantity. And for big order, by sea or by air is more cheaper.

 Sample order: 7-15 work days. Bulk order: depending on if we have stock. If no stock ,it takes 25-45 work days.
For peak seasons, lead time will be suggested differently ahead of time.

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